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Latest updates and insights from Kerridge Commercial Systems

Communication In Manufacturing

Communication In Manufacturing

Let’s talk: communication in manufacturing

As you’ll already know, manufacturing is all about supply and demand. Unfortunately, the systems we have in place often make this process significantly more complex. From managing a lengthy supply chain to monitoring the key production processes, many steps are involved in manufacturing — and visibility and awareness of each is key.

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Categories: Manufacturing, CRM & Customer Service


Manufacturers, why aren’t you using cloud computing?

Advantages of Cloud Computing

Change isn’t for everyone. In long-standing businesses who have enjoyed many years of success becoming masters of their trade, there is a reluctance to move away from familiar ways of working and embrace new systems. The rationale is, if it’s worked for us for this long, why would it stop now?

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Categories: Cloud / SaaS, Manufacturing


What Is CRM Software?

What is CRM Software?

As markets get tougher and competition increases, businesses are doing all they can to streamline internal processes, maximise efficiencies and ultimately improve the overall customer experience. To do so, many are investing in specialist software to improve the day-to-day running of their business.

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Categories: CRM & Customer Service


Annual Manufacturing Report 2017: Key Findings

Manufacturing Report 2017: Key Findings

In the fast-paced world of manufacturing, staying up-to-date with industry developments is essential. Just like fashion brands will fall out of favour if they don’t keep up with the latest trends, you need to be fully aware of where your industry is heading if you’re to continue to innovate.

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Categories: Manufacturing


Taking Stock: How to Improve Stock Control

How to Improve Stock Control

While employees may dread their annual stock checks, there’s no denying that stock control is crucially important to manufacturers. Without an effective stock control system in place, you’re blind to the assets you have. You’re not ignorant of how many employees are on your payroll, so why would you ignore the stock levels within your business?

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Categories: Manufacturing, ROI, HR & Training


Manufacturing Software Glossary: Making Sense of the Acronyms

Manufacturing Software Glossary

Acronyms are designed to speed up communication, but if you don’t know what they mean, they can be more of a hindrance than a help!

From ERP to HCM, MES and CRM, manufacturing and software is a minefield of shortened terms and phrases. They can often put the most experienced minds to the test, so to help I’ve compiled this brief glossary of key manufacturing software terms. Make it your bible!

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Categories: Manufacturing, CRM & Customer Service, HR & Training


Changing ERP Software: Essential Considerations

Changing ERP software: essential considerations

 

For many businesses, investing in ERP software is not a decision that is taken lightly. From considering the initial outlay to adapting working practices to accommodate for new systems and processes, implementing ERP software is something many businesses only want to do once.

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Categories: Manufacturing


Supply Chain Security: Threats & Opportunities

Supply Chain Security

Your supply chain is a complex network of people, processes and technology that play a fundamental role in the operability of your business. Without it, productivity would cease — but is your current supply chain putting your business at risk?

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Categories: Manufacturing


Industry 4.0: The Current Manufacturing Landscape

 Industry 4.0: The current manufacturing landscape

With technology rapidly impacting all areas of our lives, it was naive to believe that manufacturing would be exempt from the digital revolution. We’re officially in the midst of Industry 4.0, dubbed the ‘fourth industrial revolution’ — but has it lived up to expectations?

Here, I take a look at how the current manufacturing landscape has been shaped by Industry 4.0:

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Categories: Manufacturing, ROI, Industry 4.0 / IoT


Why blended learning gets you the best software training

Blended Learning blog

When you invest in new software, you know that your staff will need training to get the best from the system. Most suppliers offer expert trainers who will train your employees at your business premises. 

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Categories: HR & Training


Are UK manufacturing companies prepared for Industry 4.0? (Infographic)

Infographic: UK Manufacturing and Industry 4.0

Industry 4.0 termed “the fourth industrial revolution” is set to transform manufacturing over the next few years. Not a new technology in itself – instead, Industry 4.0 is a fusion of a number of significant and emerging technologies: Big Data, advanced analytics, the Internet of Things, digital modelling, additive manufacturing, computer-integrated manufacturing and so on. In short, these various technologies can come together to enable manufacturers to do things they couldn’t do before.

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Categories: Manufacturing, Industry 4.0 / IoT


Advantages of Bring Your Own Device (BYOD)

Bring Your Own Device: Security vs Productivity

In a world where we are surrounded by modern technology and advanced devices, Bring Your Own Device (BYOD) is not a new phenomenon. Employees have adopted a more relaxed attitude to IT for years now, using their own personal laptops and mobile devices to carry out a range of workplace tasks.

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Categories: Field Service Management


UK Manufacturing Statistics

UK Manufacturing - the statistics

Manufacturing is big business, contributing £6.7 trillion to the global economy. While misleading figures place the UK way down the list of manufacturing powerhouses, UK manufacturing statistics show that we are the 11th largest manufacturing nation, directly employing 2.6 million people.

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Categories: Manufacturing


Stock Control: An Overview

Stock control: an overview

When it comes to stock levels, manufacturing businesses face a double-edged sword. Keeping a high volume of parts and products in stock means there’s little chance of running out of an item that could severely delay or halt the production process. This helps to keep costs down, as expensive emergency supplies are not required. While it may seem like the most logical option, it isn’t as simple as it sounds.

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Categories: Manufacturing


The future supply chain: what it means for your workers

The future supply chain: what it means for your workers

Supply chains have always been present. As far back as we can remember there has always been supply and demand — from the farmers growing crops to the marketplace sellers and eventual end consumers.

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Categories: Manufacturing


Field service management: what to look for in your software

Field service management software - what to look for

As our digital dependence grows stronger, businesses are becoming increasingly reliant on technology. However, from time to time, this technology can fail us — that’s where field service management comes into play.

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Categories: Field Service Management


What exactly is ERP software?

What is ERP software?

In any business, efficiency is key. As the saying goes, time is money, so the more time your business loses through time-consuming processes, the less time you’ll be able to spend on the things that matter — driving sales, maximising profits and ultimately strengthening your business.

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Categories: Manufacturing


7 ways that manufacturers can improve their inventory management

Improve your inventory management

Most manufacturing businesses have too much cash tied up in excess inventory—finished goods, raw materials, and work-in-progress. What’s more, most manufacturing businesses know that they have too much cash tied up in inventory.

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Categories: Manufacturing, ROI


What are B2B mobile responsive web sites and why are they important to you?

Mobile friendly websites

A mobile responsive website is one that is designed to work just as well whether it is viewed on a PC or laptop, tablet, mobile phone or other device; either the layout or the content or both respond and adapt based on the size and orientation of screen on which they are presented to the viewer.

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Categories: eCommerce


Spreadsheets for field service management: wrong tool, wrong problem

Spreadsheets for field service management: wrong tool, wrong problem

When the only tool that you have is a hammer, every problem looks like a nail. While there’s a lot of truth in this observation, it’s one that many of us may inwardly laugh at. We couldn’t be so stupid as to make that mistake ourselves... could we? But when it comes to spreadsheets, think again.

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Categories: ROI, Field Service Management


Does your software track your rebates?

Does your software track your rebates?

Mark Steggall, Head of Product Management at Kerridge Commercial Systems, explains the benefits of using a modern ERP system to manage supplier rebates.

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Categories: ROI, Distribution


Six ways to drive profit whilst the pound is weak

Six ways to drive profit whilst the pound is weak

Sterling has depreciated against the US dollar and the Euro since the referendum in June, hitting a 31 year low against the dollar in October.  At time of writing, the exchange rate had climbed following hints from Theresa May that she will be looking for a transitional Brexit deal that will favour British businesses.  However sterling is still comparatively weak, which presents some challenges for merchants and distributors. For example, the price of imported construction materials is predicted to increase by 3%. It also means that inflation may increase, which adds to the uncertainty we are facing.

But challenging times also present opportunities. Here are six things that merchants and distributors can do to mitigate against, and even benefit from, the economic situation:

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Categories: ROI, Distribution


Is this the future of the manufacturing industry?

Future of manufacturing

A recent Oxford study estimates that by 2034, 47% of all jobs will have been taken over by a robot—either in the form of a physical robot on the factory floor, or a robot in the form of a computer program, or a combination of the two. Far-fetched? Far from it: this, say experts, is likely to be the future of manufacturing.

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Categories: Manufacturing, Industry 4.0 / IoT


Cheers! Here’s to Britain’s Brexit bounce back!

Cheers! Here’s to Britain’s Brexit bounce back!

Few commentators were prepared for the scale of the “Leave” vote in June’s Brexit referendum. Both politicians and the manufacturing industry were undeniably shocked at the outcome, and the Bank of England lost little time in slashing interest rates to a historic low of 0.25%, and taking steps to bolster domestic demand.

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Categories: Manufacturing


What the future of field service customer service should look like

What the future of field service customer service should look like

As consumers, we have all seen how advances in technology have enormously changed our expectations of customer service. The bar is high—and we are collectively pushing it higher, demanding best-in-class Amazon-style excellence from all the organisations with which we interact.

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Categories: Field Service Management, CRM & Customer Service


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