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Latest updates and insights from Kerridge Commercial Systems

Planning A New ERP Project: Where To Start

Planning a new ERP project - where to start

Starting a new ERP project is not without its difficulties — without the correct planning in place. As the saying goes, fail to prepare and prepare to fail. Put the legwork in now and hit the ground running once your ERP software is fully implemented.

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Catagories: Manufacturing, HR & Training


GDPR: What It Means For Manufacturers

What does GDPR mean for manufacturers? 

Working in manufacturing and technology, we’re familiar with acronyms. From ERP to CRM, the latest jumble of letters hitting the headlines is GDPR — the General Data Protection Regulation. But what is it and how is it set to impact manufacturers?

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Catagories: Manufacturing, CRM & Customer Service, HR & Training


The Challenges of Technology Integration In Manufacturing

Manufacturing Technology Integration

In this blog post, I will be discussing the cutting-edge technology of the 1870s. You may be wondering whether I’ve lost my mind— “the 1870s? That’s not relevant to me”. Before you hit that back button, hear me out; we can learn a lot more from nineteenth century manufacturing than you may think.

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Catagories: Manufacturing, ROI, Industry 4.0 / IoT


What the 2040 petrol and diesel car ban means for manufacturers

Manufacturers - what does the 2040 petrol and diesel car ban mean?

On 26th July 2017, the UK was taken aback by the government’s announcement to ban the sale of new petrol and diesel cars from 2040 onwards in an attempt to tackle Britain’s problem with pollution.

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Catagories: Manufacturing


Servitization In Manufacturing: What Is It And Why Does It Matter?

Servitization in manufacturing: What is it and why does it matter?

With markets becoming even more competitive and boundaries blurring further, being a manufacturer is no longer as simple as making things. The industry as a whole is in the midst of a servitization transformation, as manufacturers venture into the services field — a space that was traditionally reserved for specialist service providers.

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Catagories: Manufacturing, Industry 4.0 / IoT, HR & Training


Top 20 Must-Read Manufacturing Blogs, Sites & Resources

Manufacturing - Must-read content

As a busy manufacturer, you might wonder how much time you can realistically spare to keep up to date with industry resources and blogs. After all, it’s time that could be spent elsewhere, managing the factory floor or handling other business-critical activities. However, the real question is: can you afford not to keep up to date?

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Catagories: Manufacturing, Industry 4.0 / IoT, CRM & Customer Service


First-Time Fix Rates: How Do You Compare To The Industry Standard?

First-Time Fix Rate Industry Standards

In field service, an industry that is heavily focused on customer satisfaction, your first time fix rate is crucial. Put yourself in the customer’s position: when something goes wrong, they want it fixed straight away. They don’t want to put processes on hold, losing both time and money in the process, while an engineer attempts on multiple occasions to rectify the issue.

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Catagories: Field Service Management


Key Considerations for Aviation & Aerospace Manufacturers

Key Considerations for Aviation & Aerospace Manufacturers

The aviation market in the UK is strong. According to a report from January 2016, our aviation industry achieves an annual turnover of over £60 billion, with exports alone worth £26 billion. Of this sum, £52 billion is contributed to the UK economy.

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Catagories: Manufacturing


Effective Manufacturing Warehouse Management: Improving Efficiencies

Effective Manufacturing Warehouse Management

As a manufacturer, you’ll already understand the importance of your warehouse within your business. As the place where raw materials arrive and are stored, as well as where finished products are kept before shipment, your warehouse is a hub of activity. Without effective warehouse management, your entire set-up could descend into chaos — with disastrous consequences for your supply chain.

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Catagories: Manufacturing, Industry 4.0 / IoT, HR & Training


The Future of the Industrial Internet of Things (IIoT) in Manufacturing

The Industrial Internet of Things (IIoT) in Manufacturing

You’ll likely have already heard the terms Internet of Things (IoT) or Industrial Internet of Things (IIoT) bandied around. However, if you’ve put them down as simply being the latest in a long line of manufacturing buzzwords, you’re very much mistaken.

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Catagories: Manufacturing, Industry 4.0 / IoT


eCommerce with your customers – why you should be thinking of mobile first?

eCommerce with your customers

Did you know that in 2016, mobile devices such as Smartphones overtook PCs as the most popular device for surfing the net, and more search is carried out on Smartphones than on any other device?  We all vastly underestimate how much time we spend on our mobile devices (phones and tablets), sometimes by as much as 30%. In 2017, mobiles will be used to consume more content than televisions.

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Catagories: eCommerce


Field Service KPIs: What’s Missing From Yours?

Field Service KPIs: What’s Missing From Yours?

The success of any business — be it in field service or not — rests upon staff performance. You can have the finest vehicles, machinery and equipment, but if staff performance is low, business growth and performance will naturally be stunted.

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Catagories: Field Service Management, HR & Training


Manufacturing considerations for car parts manufacturers

Manufacturing considerations for car parts manufacturers

The UK’s automotive manufacturing industry has an annual turnover of £69.5 billion, contributing £15.5 billion to the economy. Over 30 vehicle manufacturers produce more than 70 car models in the UK alone — a process that wouldn’t be possible without the support of the automotive aftermarket including over 2,000 car parts manufacturers.

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Catagories: Manufacturing


Challenges for chemical manufacturers

Challenges for Chemical Manufacturers

Challenged with meeting difficult regulations and a saturated, cut-throat market, chemical manufacturers operate in a notoriously difficult sphere. Manufacturers operate to tight deadlines with tight costs and even tighter regulations. As such, it’s very easy for chemical manufacturers to become creatures of habit and confine themselves to manufacturing processes that get the job done but at a cost to overall productivity.

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Catagories: Manufacturing


Business intelligence at your fingertips

Business intelligence at your fingertips

Chris Hirst, head of pre-sales at Kerridge Commercial Systems (KCS), explains how using a computer system with a fully integrated business intelligence (BI) module can provide you with clear insights into every aspect of your business, help you spot trends and support you in making crucial business decisions.

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Catagories: Distribution


The benefits of ERP systems with integrated financials

The benefits of ERP systems with integrated financials

Sanjay Fatania, Financial Implementation Manager at Kerridge Commercial Systems (KCS), explains how using a computer system with fully integrated financials delivers greater efficiency, visibility and faster decision making to your business.

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Catagories: Distribution


Is it time to get on-line?

It's time to get on line

Tony Pey, Head of Sales Engineering at Kerridge Commercial Systems, explains the benefits of using eCommerce.

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Catagories: eCommerce


Communication In Manufacturing

Communication In Manufacturing

Let’s talk: communication in manufacturing

As you’ll already know, manufacturing is all about supply and demand. Unfortunately, the systems we have in place often make this process significantly more complex. From managing a lengthy supply chain to monitoring the key production processes, many steps are involved in manufacturing — and visibility and awareness of each is key.

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Catagories: Manufacturing, CRM & Customer Service


Manufacturers, why aren’t you using cloud computing?

Advantages of Cloud Computing

Change isn’t for everyone. In long-standing businesses who have enjoyed many years of success becoming masters of their trade, there is a reluctance to move away from familiar ways of working and embrace new systems. The rationale is, if it’s worked for us for this long, why would it stop now?

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Catagories: Cloud / SaaS, Manufacturing


What Is CRM Software?

What is CRM Software?

As markets get tougher and competition increases, businesses are doing all they can to streamline internal processes, maximise efficiencies and ultimately improve the overall customer experience. To do so, many are investing in specialist software to improve the day-to-day running of their business.

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Catagories: CRM & Customer Service


Annual Manufacturing Report 2017: Key Findings

Manufacturing Report 2017: Key Findings

In the fast-paced world of manufacturing, staying up-to-date with industry developments is essential. Just like fashion brands will fall out of favour if they don’t keep up with the latest trends, you need to be fully aware of where your industry is heading if you’re to continue to innovate.

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Catagories: Manufacturing


Taking Stock: How to Improve Stock Control

How to Improve Stock Control

While employees may dread their annual stock checks, there’s no denying that stock control is crucially important to manufacturers. Without an effective stock control system in place, you’re blind to the assets you have. You’re not ignorant of how many employees are on your payroll, so why would you ignore the stock levels within your business?

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Catagories: Manufacturing, ROI, HR & Training


Manufacturing Software Glossary: Making Sense of the Acronyms

Manufacturing Software Glossary

Acronyms are designed to speed up communication, but if you don’t know what they mean, they can be more of a hindrance than a help!

From ERP to HCM, MES and CRM, manufacturing and software is a minefield of shortened terms and phrases. They can often put the most experienced minds to the test, so to help I’ve compiled this brief glossary of key manufacturing software terms. Make it your bible!

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Catagories: Manufacturing, CRM & Customer Service, HR & Training


Changing ERP Software: Essential Considerations

Changing ERP software: essential considerations

 

For many businesses, investing in ERP software is not a decision that is taken lightly. From considering the initial outlay to adapting working practices to accommodate for new systems and processes, implementing ERP software is something many businesses only want to do once.

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Catagories: Manufacturing


Supply Chain Security: Threats & Opportunities

Supply Chain Security

Your supply chain is a complex network of people, processes and technology that play a fundamental role in the operability of your business. Without it, productivity would cease — but is your current supply chain putting your business at risk?

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Catagories: Manufacturing


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